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How to use these tools

A plain-English walkthrough of each of the eight tools: what it is for, and what to do, step by step. You do not need to read it in order. Find the tool you are using and read that part.

Nothing here is legal advice, and none of it can tell you whether something is right for your case.

Free to use · no account · nothing is uploaded

Start here

If you are preparing an appeal and do not know where to begin, this is the usual order.

What to do first
  1. Find your papers: the Home Office decision letter, the letter from the tribunal with your appeal reference, and anything you want the judge to read.
  2. Read the Home Office's own bundle. It is sometimes called the respondent's bundle, and it holds the documents the Home Office is relying on. The judge already has it, so you do not need to add anything that is in it. If you have not been sent one, ask for it. What you are adding is what is missing from it, and what you want to use to prove why you should be allowed to stay.
  3. Find the date your papers have to be with the tribunal, then decide when to start. Give each piece its own week or so, because a witness statement and country evidence both take longer than people expect. These tools lay your documents out; they do not decide what goes in them, and they will not remind you of a date.
  4. Turn any paper documents into PDFs. Use the scanner tool if you have no scanner, and the converter if a file is in the wrong format.
  5. Write your witness statement. It usually takes longest, and everything else supports it.
  6. If your case turns on conditions in another country, put your country evidence together.
  7. Last, build the bundle: it collects everything else into one PDF with a contents page and page numbers.

Save as you go. Most of these tools give you a .json file when you save. That file is your draft, and it reopens in the same tool. Nothing is kept on a server, so if you clear your browser or lose the device, only the files you saved survive.

Appeal3 tools

Build your appeal bundle

A bundle is one PDF containing every document you want the judge to read, in a set order, with a contents page and page numbers. The tool builds it for you.

Open this tool

Step by step
  1. Under "Bundle cover", choose your tribunal: First-tier Tribunal if this is your first appeal, Upper Tribunal if you are appealing a First-tier decision.
  2. Choose the type of appeal, and type your name and your appeal reference number. The reference is on the letter from the tribunal. If there is more than one appellant, put one name per line and tick "Multiple appellants" to number them A1, A2 and so on.
  3. Leave "Respondent" as the Secretary of State for the Home Department unless you are appealing a visa refusal made abroad, which is the Entry Clearance Manager.
  4. Press "Add default sections". You get three: Witness Statement, Evidence, and Country Background Information. You can rename them, delete them, or press "Add section" to make your own.
  5. Upload your documents into the sections. PDFs and photographs both work. Click any document title to rename it, because the name you give it is the name that appears in the contents page.
  6. Drag the handle beside a document to move it up or down, or into a different section. Drag a whole section to reorder the sections.
  7. When everything is in place, press "Produce Bundle". You get one A4 PDF with a cover page, a contents page, and page numbers running from 1 through the body.
  8. You also get a file ending in .json. That is your save file. Keep it, and use "Import bundle" next time to carry on where you stopped.

Three tick boxes sit next to the Produce button. "Compress images" makes the file smaller, which matters if you have to email it. "Make text searchable (OCR)" reads the words in scanned pages so they can be searched, but it is slow, so leave it until the bundle is otherwise finished. "Auto-sort sections by date" puts documents in date order for you.

Gather country evidence

You only need this if your case depends on what conditions are like in a country, for example whether it would be safe for you to return. If your case is about your family life in the UK, you can skip it.

Open this tool

Step by step
  1. Type the country. Links to research sources appear underneath.
  2. Add your material one entry at a time. There are two kinds.
  3. "Add country guidance case" is for a reported tribunal case marked CG. Give the case name, the citation, the paragraph numbers you are relying on, and a sentence or two on why it matters to you. If you paste a link from the Tribunal Decisions website, the citation is filled in for you.
  4. "Add background extract" is for a report or a news article. Give the title, paste the passage you are relying on, add the link, and say why it matters.
  5. For each entry, choose the disputed issue it goes to: Convention reason, Risk, Credibility, Protection, or Internal Relocation. If none of those fit, choose Other and describe it.
  6. Watch the page counter above the list. The tribunal expects this schedule to be twelve pages or fewer. The counter warns you when you go over, and you may then need the tribunal's permission.
  7. Press "Export Schedule" for the PDF. "Import Schedule" reopens a saved one.

Country material is general, not about you personally, so nothing here identifies you. Quote the passage that actually helps you rather than attaching a whole report, and say in your own words why it matters to your case. A schedule of extracts nobody has explained is much less use to a judge.

Write your witness statement

A witness statement is your account, in your own words, of what happened and why it matters. It is usually the most important document in the bundle.

Open this tool

Step by step
  1. Choose a mode. "Plain" asks you plain questions and is the easier place to start. "Formal" lays the same statement out the way the tribunal expects, with a court heading and numbered paragraphs.
  2. Say whether this is your own statement, or a statement you are writing about someone else's case as a supporting witness.
  3. Fill in who you are: full name, address, and occupation. If you are not working, put "none". Then say what the statement is for, for example an appeal to the First-tier Tribunal.
  4. Pick a statement type and press "Load standard sections". There are five: General, Protection or asylum, Human rights, Family reunion, and Medical. Each one loads headings you can rewrite or delete. They are a starting point, not a form to fill in.
  5. Write your account with "Add a paragraph". For each thing that happened, try to say when it happened, where, who was involved, what happened, and what happened next. An approximate date is better than no date.
  6. Be exact about how you know something. Write "I saw" for what you witnessed yourself, "I was told that" for what someone else told you, and "I am not sure, but I think, because" when you are estimating.
  7. Fill in "The most important thing": in a few sentences, what you most want the decision maker to understand.
  8. If someone read the statement back to you in another language, tick the interpreter's declaration and give the language.
  9. Press "Save statement". You get three files at once: a PDF to print or put in your bundle, an editable Word document, and a .json draft. "Load statement" reopens any of the three so you can carry on.

The statement of truth is added for you, with a space to sign by hand after you print it. Before you send anything, check your statement against your interview record and any documents you have already given the Home Office, so the main facts line up. If something differs from an earlier account because of stress, trauma, or translation, explain why rather than leaving the gap.

Application2 tools

Explain your status

If you applied to extend or change your permission to stay before it ran out, or you have an appeal in time, your existing permission usually continues by law until a decision is made. This is called section 3C leave. The letter explains that to someone who needs to understand your status: an employer, a landlord, a bank, a university.

Open this tool

Step by step
  1. Fill in your name, date of birth, nationality and home address.
  2. Choose which applies to you: you applied to extend or change your leave and are waiting, or your application was refused and you have an appeal in time.
  3. Give the dates. When your previous leave expired, when you lodged your application, and your Unique Application Number or Home Office reference. If you are appealing, add the refusal date, the date you lodged the appeal, and the appeal number.
  4. Under "The letter", say who it is addressed to. If it is for an employer checking your right to work, fill in the job title box too.
  5. Press "Generate letter (PDF)", then print and sign it. "Copy" gives you the same text to paste into an email instead.

The letter quotes section 3C of the Immigration Act 1971 and the Home Office guidance, sets out that your right to work, study, healthcare and benefits continues on the same terms, and tells an employer how to confirm your right to work through the Home Office Employer Checking Service. Check the details are right for your situation before you send it. If you are not sure whether section 3C applies to you, get advice first.

Chase the Home Office for an update

If you have been waiting a long time for an interview or a decision, this writes a short, polite email asking for a time frame.

Open this tool

Step by step
  1. Fill in your name, date of birth, nationality, email address and postal address. The Home Office uses these to reply and to send you decisions and original documents, so check them carefully.
  2. Enter whichever Home Office references you have. There are four boxes: Home Office reference number, Case ID, Port reference number, and Unique Application Number. You will find them on letters from the Home Office. Leave any you do not have blank.
  3. Choose what you are waiting for. If it is an asylum claim, say whether you are chasing a date for your substantive interview, or a decision after your interview has already happened.
  4. Give the date you claimed or applied.
  5. Read the email that appears at the bottom of the page. Check every detail in it is right.
  6. Press "Copy email" to paste it into your own email, or "Open in email app" to start a message with the address, subject and text already filled in. Send it from your own email account.

You can translate this page to read it, but the email itself is always produced in English, because that is the language the Home Office works in. "Save" keeps your answers so you can send a further chaser later without typing them again.

Tools3 tools

Convert or resize a file

Everyday file conversions, for when a form or a website will only accept one kind of file.

Open this tool

Step by step
  1. "HEIC to JPEG" converts photographs from an iPhone into a format the Home Office and the tribunal can open. This is the one most people need.
  2. "Images to PDF" puts several photographs into one PDF, one per page.
  3. "PDF to Images" does the reverse, and saves each page as a picture.
  4. "Images" resizes and changes the quality of a photograph, for when an upload has a maximum file size.
  5. The remaining tabs handle text, Markdown, Word documents and unit conversions, and most people preparing an appeal will not need them.

Everything converts inside your browser, so even a photograph of a sensitive document is never uploaded anywhere.

Convert a date

If a date on your documents is written in the Iranian, Ethiopian or Islamic calendar, this converts it to the calendar used in the UK, and produces a PDF record showing the working.

Open this tool

Step by step
  1. Choose the calendar the date is written in, and type the date.
  2. Choose the calendar to convert to, and press "Convert".
  3. Give the date a label, for example "my date of birth" or "date on my national identity card". The label becomes the heading in the PDF.
  4. Press "Add to document". Repeat for as many dates as you need.
  5. Add a case reference if you have one, choose the order the dates should appear in, and press "Export Date Conversions PDF".

The Islamic calendar here is the arithmetic one, which can differ by a day or two from a date fixed by sighting the moon locally. The tool says so on screen, and the explanation is printed in the PDF, so a judge can see exactly how the date was worked out.

Scan a document with your phone

If you have a paper document and no scanner, photograph it with your phone and this turns the photo into a clean A4 PDF that looks scanned.

Open this tool

Step by step
  1. Photograph the document flat, in good light, with the whole page in the picture. It does not need to be perfectly square.
  2. Upload the photo, or drag it onto the page.
  3. Drag the four corner handles onto the four corners of the document in your photo. "Auto-detect edges" tries to do it for you.
  4. Leave the quality at 150 dpi unless the text is very small, and press "Process Document".
  5. Under toning, "Document" usually gives the cleanest result for text on white paper. Use "Colour" if the colours matter, for example a stamp or a photograph.
  6. Give it a filename and press "PDF export (A4)". The PDF is then ready to upload into your bundle.

Do one page at a time, then put the pages together in order in the bundle tool, or join them into a single PDF with the converter.

Words you will see

Terms that appear in the tools and on tribunal paperwork.

What these tools will not do

Free advice is worth looking for even if you end up doing most of the work yourself. A regulated immigration adviser, a solicitor, a law centre or an advice charity can tell you things no tool can. The Right to Remain Toolkit at righttoremain.org.uk explains the process in plain English and is free to read.

Go to the tools Or read how to keep them on your device and use them with no internet: installing the tools.